Customer Support

Update: Oct 6th, 2010

Notice

Feel free to post your message here or email us at support@greysox.net for all kinds of inquires.

気軽にコメントや質問をどうぞ。日本語の対応もできます。

어플에 대한 피드백 이나 질문을 하는 게시판 입니다.


If you’re having trouble with one of our products, here are some tips you can try to solve the problem.

Many times, problems just go away by doing these simple things

  1. Completely turn off your device and turn on. This will clean up garbage memories and refresh things.
  2. Deleting and reinstalling the application can resolve almost all installation related problems.
  3. Sound releated problems are mostly due to mishandling of “volume settings”.

Please tell us detailed description about your problem including

  • Hardware Information : iPod Touch (1st gen / 2nd gen),  iPhone (2G / 3G / 3Gs)
  • OS version : i.e. 3.0 (7A342)
  • Symptoms and reproduction procedure of the problem

    57 Comments

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