Customer Support

Update: Oct 6th, 2010

Notice

Feel free to post your message here or email us at support@greysox.net for all kinds of inquires.

気軽にコメントや質問をどうぞ。日本語の対応もできます。

어플에 대한 피드백 이나 질문을 하는 게시판 입니다.


If you’re having trouble with one of our products, here are some tips you can try to solve the problem.

Many times, problems just go away by doing these simple things

  1. Completely turn off your device and turn on. This will clean up garbage memories and refresh things.
  2. Deleting and reinstalling the application can resolve almost all installation related problems.
  3. Sound releated problems are mostly due to mishandling of “volume settings”.

Please tell us detailed description about your problem including

  • Hardware Information : iPod Touch (1st gen / 2nd gen),  iPhone (2G / 3G / 3Gs)
  • OS version : i.e. 3.0 (7A342)
  • Symptoms and reproduction procedure of the problem

    5 Comments

  1. khashayar ebrahimi Posted May 29, 2011 at 6:07 am

    Hi. drum meister is a great app. but it has a little delay when playin sound. it bugs when u wanna play with high speed. please fix this in next updates.

  2. ikinz Posted May 17, 2011 at 6:22 pm

    hi… my names ikin from indonesia… long time i find drums aplication like drum meister because i can customized positition and anything, i’m very glad with this application…, now i use for my practice band with only add bass guitar and electric guitar, soi can do the music job… my band have names iBandz on FB…

    thanks for your application and i will upload my live video later…
    see u and always add new feature for drum meister.

  3. Rinus Posted October 1, 2010 at 4:39 pm

    Hi,

    Let me introduce myself. I’m Rinus from the Netherlands and i have a website about iPad applications. I post reviews and I would like to review your application ‘Finger Stomp HD’.

    Can you please send an promo-code so it’s easier to review you application, I hope you understand that we can’t buy every application we review. We now that we need an US iTunes account and we have one so there is no problem if your willing to send a promo code.

    If you can send a promo code you get 2 months free advertisement on our site.

    I hope to hear from you.

    Kind regards,

    Rinus
    iPadSoft

    • greysox Posted October 3, 2010 at 2:53 am

      Hello,

      I have checked your website and email you just typed in but I’m still not sure whether they are correct ones. Can you send us an email to make sure that the code will go to the right address.

      Our email address is

      support@greysox.net

      Thanks

  4. 김인수 Posted January 20, 2010 at 1:47 am

    초성변환(free)과 관련하여 처음 설치한 것이 액세서리 대리점에서 아마 직원 자신의 계정으로 설치를 했던 것 같습니다.

    이후 실수로 삭제되었다가 제 계정으로 설치를 했더니 작동이 되질 않네요.